Perfect Flexible Workspace
- A professional business image
- A healthy separation between work and life
- Business calls get the right priority
Manage your business anytime, anywhere
A Fixed Number
for the Smart Freelancer
The perfect flexible workplace for the self-employed.
For 10+ years, Notel has been enabling more than 2,000 sole proprietors to be optimally available for their clients. Take your business telephone number wherever you go on any device.
Separate your business and personal number
When you call a client, your business number shows on their Caller ID, so your personal number stays private.
Get a dedicated business phone number with the features of a corporate phone system, all with an app on your smartphone or through your computer.
No equipment. No contracts. No hassle
You can use Notel to call via the internet. This makes the quality and reliability every bit as good as your private calls or even better in any situation.
No need to buy a new smartphone or buy extra equipment! Just get the Android App or use our Webphone!
rely on Notel for their Virtual Phone System every day and call an average of 3,400 minutes per month via our reliable platform.
Starting in 2023, we are still one of the fully locally owned fastest-growing telephony providers in South Africa.
Don’t take our word for it, read directly what our customers say. Being the most-loved telecom provider is what gets us out of bed each morning.
Works everywhere
It’s more than just a number
A true professional phone system for freelancers who care about their customers. These are just some of the options:
Set business hours
Choose when you want to accept business calls. After hours, calls go straight to your professional business voicemail.
Voicemail box
Your business number also includes its own voicemail box. Voicemails are conveniently sent as audio files to your email.
Know who’s calling
With LookUp, we recognise businesses calling you so you get the context you need before you even answer!
LineID
With LineID, you can add extra business phone numbers for different brands and see for which brand the customer is calling, so you can answer the call the right way!
Business ringtone
The App has its own ringtone, so you can easily distinguish wether an incoming call is private or business related.
Secretary transfer
Privacy guaranteed
We care about privacy and fight for it. Your personal info is ours to protect and we don’t share it with any 3rd parties.
Best-in-class support
Do and change everything yourself! And if you get stuck at any point, we are here to help. Scale-up and down anytime because we don’t have fixed contracts.
FAQ's
Common questions
Everything you need to know before we start working together.
What is VoIP?
VoIP lets businesses make phone calls over the internet, reducing costs and enabling remote calling. Learn more about What is VoIP
Calling over a data network (internet connection) has some great advantages. Flexibility and savings of 30 to 60% on operational telephone costs are generally seen as the most important benefits.
Can I forward calls to my cell phone?
Certainly! Forwarding calls from your fixed phone to your cell phone is a fantastic feature, especially for those on the go. With Notel, managing call forwarding is a breeze through our cloud-based phone system. You can easily route all incoming calls to your cell phone. Plus, if you need a business telephone number, we’ve got you covered too!
Can I keep my number at Notel, and how does it work?
Your phone number is an asset. Move your number to Notel (We’ll deal with Telkom).
How does it work at notel
- Complete the online ‘Keep your Number’-form. It will generate text for a number porting mandate that will be mailed to you by your Notel contact person. You can print this mandate on your business letterhead and email it to us together with a recent invoice from your current provider, and a copy of the ID of the telephone account holder.
- We’ll then submit the request on your behalf.
After submitting your request, we need to be patient. It can take up to 10 working days to receive approval from your current provider. Your number will remain available and active in the meantime. - Once we have approval from your current provider, we will contact you to coordinate your preferred porting date.
- On the day your number is moved over, we will test it to ensure that your number is working correctly and will be the first to call on your new phone system.
Is VoIP cheaper thean traditional phone systems?
How long does it take to activate?
No time at all! After some (RICA) paperwork is out of your way. We can set up your Notel phone system in one working day. Do you require VoIP phones too? Add an extra day for shipping.
Call us on 010 746 8925 between 8AM-5PM (Mon-Fri) or send us a contact request, we respond within 24 hours on weekdays.
Do I need internet for VoIP?
Yes. VoIP requires a stable internet connection to make and receive calls. Notel VoIP is optimised for business internet connections and can also work with mobile data or LTE backup, helping businesses stay connected even during power interruptions.
Can I use VoIP anywhere?
Who should use VoIP?
How does prepaid billing?
You simply transfer an amount of your choice to us, using your “Phone Number” as reference to top up call credit and calls are deducted at our published rates. No surprise bills, no automatic overages, you stay in control.
Can my team work from different countries?
Yes. Your South African number works from anywhere with an internet connection, and extension-to-extension calls between your team are free regardless of where they are.